NYC Health + Hospitals And MetroPlusHealth Offer Free Tax Prep

February 14, 2023

NYC Health + Hospitals and MetroPlusHealth today announced they will offer free, in-person and virtual tax preparation.

The offer is free to eligible patients and members of the community as part of the Department of Consumer and Worker Protection’s (DCWP) NYC Free Tax Prep initiative and in partnership with BronxWorks, Grow Brooklyn, Urban Upbound, and Code for America’s GetYourRefund initiative.

The service is available to New Yorkers who earned $56,000 or less in 2022 and are filing on their own or families who earned $80,000 or less.

Select NYC Health + Hospitals sites offer support in Spanish, Chinese, and Korean, and virtual tax preparation is available in Spanish.

For in-person services, individuals should schedule an appointment in advance and bring identification and proof of income.

For virtual services, individuals can upload their documents and meet virtually with a tax preparer to review their tax return before submission. A full checklist of the documents needed to file taxes is available here. The deadline to file taxes this year is April 18.

“Whether you’re coming in for a check-up or to visit a loved one, help with preparing taxes is just another way we take care of our patients,” said NYC Health + Hospitals Vice President and Chief Population Health Officer Nichola Davis, MD, MS. “We know that finishing one’s taxes may be complicated and time consuming, and these free services allow our patients a little peace of mind.”


“Since 2008, NYC Free Tax Prep has helped New Yorkers file more than 1.4 million tax returns, saving them more than $216 million in potential filing fees,” said Department of Consumer and Worker Protection Commissioner (DCWP) Vilda Vera Mayuga. “This year, we’re helping more filers with the newly enhanced NYC Earned Income Tax Credit (EITC) and our expanded NYC Free Tax Prep services for self-employed New Yorkers. Thank you to NYC Health + Hospitals, and all of our amazing tax prep partners, for working to help New Yorkers keep their hard-earned money.”

“New Yorkers can get their taxes done in-person for free at our community offices and virtually with a volunteer preparer. Whether you need full assistance or little to no help, our team can help you file your 2022 taxes,” said Steve Mitchell, Senior Director of Sales at MetroPlusHealth. “For many working families, free tax help can be a game-changer for those looking to save money. Our community offices offer several essential services and can assist with signing you up for health insurance.”

NYC Free Tax Prep provides free, professional, tax preparation that can help New Yorkers keep their full refund, including valuable tax credits, like the newly enhanced New York City Earned Income Tax Credit.

NYC Free Tax Prep Services include:

·         In-Person Tax Prep — sit down with a volunteer preparer: At in-person tax prep sites, knowledgeable IRS certified Volunteer Income Tax Assistance (VITA)/Tax Counseling for the Elderly (TCE) volunteer preparers help filers complete an accurate tax return. Over 140 sites are located throughout the city.

·         Virtual Tax Prep — like in-person free filing but online: Virtual Tax Prep is an online service where an IRS certified VITA/TCE volunteer preparer will video conference with filers to help prepare their tax return using a secure digital system. Filers can submit photos or scans of tax documents to the preparer, confirm their identity, and complete their return by video call with a preparer. Filers will need access to a computer, tablet, or smartphone; a stable internet connection; and the ability to download secure video conference software.

·         Assisted Self-Preparation — free online tax prep on one’s own or with help: Assisted Self-Preparation allows filers to complete their tax return online on their own and an IRS certified VITA/TCE volunteer preparer will be available by phone or email to answer questions. Filers will need access to a computer, tablet, or smartphone; a stable internet connection; an email address; and their 2021 adjusted gross income or self-select PIN.

NYC Free Tax Prep Services are available now at more than 140 Volunteer Income Tax Assistance (VITA)/Tax Counseling for the Elderly (TCE) sites citywide. The Internal Revenue Service (IRS) has begun accepting returns as of January 23. New Yorkers can call 311 or visit nyc.gov/taxprep and use DCWP’s interactive map to search for the most convenient free tax site near them. A checklist of what New Yorkers need to bring with them to file is available at nyc.gov/taxprep.

Here are the locations and hours for free tax preparation at NYC Health + Hospitals and MetroPlusHealth sites this season:

Bronx

NYC Health + Hospitals/Jacobi

Virtual tax preparation

Available in English and Spanish

Submit your documents at GetYourRefund.org/Jacobi

NYC Health + Hospitals/Lincoln

Virtual tax preparation

Available in English and Spanish

Submit your documents at GetYourRefund.org/Lincoln

NYC Health + Hospitals/North Central Bronx

Virtual tax preparation

Available in English and Spanish

Submit your documents at GetYourRefund.org/NCBronx

NYC Health + Hospitals/Gotham Health, Tremont
1920 Webster Avenue, Bronx, NY 10457

Saturdays, 9am – 4pm

Available in English and Spanish

Schedule an appointment: (646) 761-4154 or at bronxworkstaxes.as.me/schedule.php 

Brooklyn

NYC Health + Hospitals/Kings County

Virtual tax preparation

Available in English and Spanish

Submit your documents at GetYourRefund.org/Kings 

NYC Health + Hospitals/South Brooklyn Health

Virtual tax preparation

Available in English and Spanish

Submit your documents at GetYourRefund.org/ConeyIsland

NYC Health + Hospitals/Woodhull

Virtual tax preparation

Available in English and Spanish

Submit your documents at GetYourRefund.org/Woodhull

NYC Health + Hospitals/Gotham Health, Cumberland

Virtual tax preparation

Available in English and Spanish

Submit your documents at GetYourRefund.org/Cumberland

NYC Health + Hospitals/Gotham Health, East New York
2094 Pitkin Avenue, Brooklyn, NY 11207

1st Floor, Room 165

Wednesdays: 9am – 5pm; Saturdays: 9am – 4pm

Schedule an appointment: (718) 784-0877

MetroPlusHealth – Brooklyn
2221 Church Avenue, Brooklyn, NY 11226

Mondays, Tuesdays, and Wednesdays: 1pm -7pm

Available in English and Spanish

Schedule an appointment: (347) 682-5606 or growbrooklyn.org/freetaxes

Manhattan

NYC Health + Hospitals/Bellevue
461 1st Avenue, New York, NY 10016

*Available soon*

NYC Health + Hospitals/Harlem

Virtual tax preparation

Available in English and Spanish

Submit your documents at GetYourRefund.org/Harlem

NYC Health + Hospitals/Metropolitan

Virtual tax preparation

Available in English and Spanish

Submit your documents at GetYourRefund.org/MetroNYC

NYC Health + Hospitals/Gotham Health, Gouverneur

Virtual tax preparation

Available in English and Spanish

Submit your documents at GetYourRefund.org/Gouv

NYC Health + Hospitals/Gotham Health, Sydenham

Virtual tax preparation

Available in English and Spanish

Submit your documents at GetYourRefund.org/Sydenham

Queens

NYC Health + Hospitals/Elmhurst
79-01 Broadway, Queens, NY 11373

Available in English and Spanish

*Available soon*

NYC Health + Hospitals/Queens
82-68 164th Street, Queens, NY 11432

*Available soon*

NYC Health + Hospitals/Gotham Health, Roosevelt

Virtual tax preparation

Available in English and Spanish

Submit your documents at GetYourRefund.org/Roosevelt

MetroPlusHealth – Flushing

136-13 Roosevelt Avenue, Flushing, NY 11354

Tuesdays, Thursdays, and Saturdays: 9am – 5pm

Available in English, Chinese, and Korean

Schedule an appointment: (718) 784-0877

MetroPlusHealth – Jackson Heights

92-14 Roosevelt Avenue, Jackson Heights, NY 11372

Mondays, Fridays, and Saturdays: 9am – 5pm

Available in English and Spanish

Schedule an appointment: (718) 784-0877

NYC Health + Hospitals

NYC Health + Hospitals is the largest municipal healthcare system in the nation serving more than a million New Yorkers annually in more than 70 patient care locations across the city’s five boroughs.

A robust network of outpatient, neighborhood-based primary and specialty care centers anchors care coordination with the system’s trauma centers, nursing homes, post-acute care centers, home care agency, and MetroPlus health plan—all supported by 11 essential hospitals.

Its diverse workforce of more than 43,000 employees is uniquely focused on empowering New Yorkers, without exception, to live the healthiest life possible.

For more information, visit www.nychealthandhospitals.org and stay connected on Facebook at https://www.facebook.com/NYCHealthSystem or Twitter at @NYCHealthSystem.


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