Citi Bike Announces First Ride Free Program For New Users From Harlem To Hollis

August 27, 2020

Healthfirst and Lyft today announced a new First Ride Free campaign offering free Citi Bike rides to all new users between Saturday, August 29, and Saturday, September 12, 2020. Riders can access the offer by downloading the Citi Bike app and clicking the “First Ride Free, presented by Healthfirst” pass. As Citi Bike expands its bikeshare network into new communities and areas hit hard by COVID-19, this offer allows new users to try the bikes for free as a reliable transportation resource to get around their communities. More information on how to access this offer and the offer terms can be found on the Citi Bike blog.

Currently, 7,000 New Yorkers access reliable transportation through the Reduced Fare Bike Share program. In 2019, Healthfirst sponsored Free Ride Day, which broke Citi Bike’s single day ride record with over 100,000 rides on that day alone.

As the official wellness partner of Citi Bike, Healthfirst is also the presenting sponsor of the Reduced Fare Bike Share program which offers monthly memberships for only $5 per month to eligible NYCHA residents, SNAP recipients and members of select community development credit unions. Currently, 7,000 New Yorkers access reliable transportation through the Reduced Fare Bike Share program. In 2019, Healthfirst sponsored Free Ride Day, which broke Citi Bike’s single-day ride record with over 100,000 rides on that day alone.

“First Ride Free is a great opportunity for anyone who hasn’t taken a ride on a Citi Bike to give it a try compliments of Healthfirst,” said Miguel Centeno, Healthfirst Vice President of Community Engagement. “We were excited to see a sharp increase in participation in the Reduced Fare Bike Share program in recent months, indicating that having access to a safe and affordable transportation alternative is beneficial to people who need to get to work, attend a doctor appointment, access essential resources and services or participate in a healthy exercise option. This program aligns perfectly with Healthfirst’s commitment to improving equity and the well-being of the communities we serve.”

“Lyft is proud to team up with our official wellness partner Healthfirst to offer free rides for new Citi Bike riders to experience the benefits of bikeshare,” said Laura Fox, General Manager for Citi Bike at Lyft. “We know thousands of people already count on Citi Bike to help them move around the city, especially as more people turn to cycling as a way to commute, exercise and explore while social distancing. We hope this unique opportunity encourages even more New Yorkers and visitors to get on a bike and ride.”

With its 1,000th station recently installed in New York City, at East 160th Street & Tinton Avenue in the Bronx, Citi Bike riders have a million ride possibilities when riding station to station. Citi Bike is the most widely used bikeshare system in the nation and recently hit the milestone of 100 million all-time rides. Since the system’s launch, Citi Bike riders have pedaled more than 120 million miles and offset more than 97 million pounds of carbon and counting.

With its 1,000th station recently installed in New York City, at East 160th Street & Tinton Avenue in the Bronx, Citi Bike riders have a million ride possibilities when riding station to station. Citi Bike is the most widely used bikeshare system in the nation and recently hit the milestone of 100 million all-time rides. Since the system’s launch, Citi Bike riders have pedaled more than 120 million miles and offset more than 97 million pounds of carbon and counting. Citi Bike is committed to the health and wellness of all New Yorkers. The Prescribe-A-Bike program partners with NYC hospitals in order to “prescribe” patients with a free annual membership as a way to combat chronic illnesses such as hypertension and diabetes. Citi Bike looks forward to expanding this program to continue to help increase bike share access among low-income New Yorkers in need.

Citi Bike, currently expanding to more of the Bronx and Upper Manhattan and adding thousands of ebikes through the rest of the year, saw record ridership in 2019 and is expected to break last year’s record of more than 100,000 rides across the system in a single day.

Citi Bike, currently expanding to more of the Bronx and Upper Manhattan and adding thousands of ebikes through the rest of the year, saw record ridership in 2019 and is expected to break last year’s record of more than 100,000 rides across the system in a single day. Citi Bike has already seen a single day with over 94,000 rides in August 2020. With a previous $100 million commitment from Lyft, the system is doubling its footprint by 35 square miles and increasing the number of bikes to 40,000.

Riders took 16.7 million trips in 2017, 17.9 million in 2018 and nearly 21 million in 2019. In 2020, Citi Bike has been meeting the needs of this unique moment, providing New Yorkers with an affordable, reliable, sustainable, and socially distant way to get around. Nearly 30,000 critical workers on the frontlines of the COVID-19 crisis have been given free Citi Bike memberships through the system’s Critical Workforce Membership Program and a $1 million investment from Citi and Mastercard.

Annual ridership has steadily increased in recent years, as residents and visitors alike turn to the blue bikes to move around New York City. Riders took 16.7 million trips in 2017, 17.9 million in 2018 and nearly 21 million in 2019. In 2020, Citi Bike has been meeting the needs of this unique moment, providing New Yorkers with an affordable, reliable, sustainable, and socially distant way to get around. Nearly 30,000 critical workers on the frontlines of the COVID-19 crisis have been given free Citi Bike memberships through the system’s Critical Workforce Membership Program and a $1 million investment from Citi and Mastercard.


Citi Bike’s Phase 3 expansion is already in progress and will be completed by the end of 2023, doubling the footprint of the network. Citi Bike has 15,000 bikes at nearly 1,000 stations and works with more than 62 community partners across New York City.

Citi Bike’s Phase 3 expansion is already in progress and will be completed by the end of 2023, doubling the footprint of the network. Citi Bike has 15,000 bikes at nearly 1,000 stations and works with more than 62 community partners across New York City. Late last year, Lyft also launched the first Equity Advisory Council for bikeshare, gathering together 20 organizations to provide an equity lens and guidance for Citi Bike’s expansion.

The annual cost of a Citi Bike membership is $179 with an annual commitment. Hundreds of companies also subsidize annual memberships for their employees as wellness, transportation, or recreation benefit. Citi Bike’s Bike for the Business program has received many recent inquiries from organizations across a variety of industries as they develop their Back to Office plans. More info available: citibikenyc.com/corporate.

Annual members can unlock a bike from any station, allowing unlimited free trips up to 45 minutes on classic bikes as well as reduced per-minute ebike fees. Day Passes are available for purchase at any Citi Bike station or through the Citi Bike app and provide unlimited 30-minute trips.

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Healthfirst is New York’s largest not-for-profit health insurer, earning the trust of 1.5 million members by offering access to affordable healthcare. Sponsored by downstate New York’s leading hospitals, Healthfirst’s unique advantage is rooted in its mission to put members first by working closely with its broad network of providers on shared goals. Healthfirst takes pride in being pioneers of the value-based care model, now recognized as a national best practice.

For nearly 30 years, Healthfirst has built its reputation in the community for top-quality products and services New Yorkers can depend on. It has grown significantly to serve the needs of members, offering market-leading products to fit every life stage, including Medicaid plans, Medicare Advantage plans, Long-Term Care plans, Qualified Health plans, and individual and small group plans. Healthfirst serves members in New York City and on Long island, as well as in Westchester, Sullivan, and Orange counties. For more information on Healthfirst, please visit healthfirst.org.


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